Who We Are
At CEBA, we're all about building strong relationships with our clients. That's why we've made it our mission to be the kind of advisors that your employees and HR team will respect and love to work with.
In a constantly changing market, we've remained steadfast in our commitment to delivering innovative solutions and services to local businesses and our benefit broker partners. Today, we're proud to offer enrollment services to clients nationwide.
As a leading provider of benefits communication and voluntary benefit administration services, we're passionate about improving how benefits are communicated, enrolled, and administered. We partner with both local businesses and brokers and consultants to make it happen.
Our innovative benefits administration solutions include
- Free HRIS Systems
- Enrollment technology
- 1:1 on-site and call center enrollment teams
- custom communication and marketing solutions
- year-round employee policyholder support
Basically, we've got everything you need to take your benefits program to the next level.
And our team? Well, let's just say they're pretty awesome. With over 30+ years of combined experience in the benefits industry, our licensed insurance professionals are passionate about helping business owners reach their goals through creative insurance products. We approach our own business with an entrepreneurial spirit and out-of-the-box thinking, and we bring that same attitude when helping our clients.
No matter the size of your business, we're here to help. We love working with companies as small as three employees and all the way up to thousands. So if you're eager to offer cutting-edge benefits and want a partner who will work tirelessly to make it happen, CEBA is here for you.
What We Do
Customer Service Is The Difference
At our agency, we believe that customer service is the name of the game. Sure, other agencies might be a one-man show, but we've found a better way to serve you.
We've built a team of dedicated professionals who are trained and focused on specific roles, so you and your employees get the best service and quickest response times. This means you'll have several points of contact when you need questions answered or help with employee/policyholder claims.
Our benefits team is broken down into specific roles, so everyone knows exactly what they're doing. We've got the A-team handling your account, the B-team working on policyholder claims, and the C-team taking care of employee questions.
We believe that this approach not only makes it easier for us to provide great service, but it also makes you feel more supported and valued as a client.
So if you're looking for a team of professionals who are passionate about customer service, look no further than us! We're here to help you every step of the way.
Account Executives
Meet the mastermind behind your CEBA support team! This superhero manages and directs the entire squad, making sure everything runs like clockwork. They're the go-to person when it comes to coordinating enrollments, renewals, and overseeing the entire process year after year.
Not only that, but they're also a pro at educating company decision-makers about the latest and greatest benefit offerings on the market. They know their stuff and they're always up-to-date with the latest trends, so you can rest assured that you're getting the best advice possible.
Think of them as your personal benefits guru - always there to answer your questions, provide guidance, and ensure that everything is running smoothly. They're passionate about what they do and they're dedicated to making sure you and your employees have the best possible benefits experience.
So if you're looking for someone who can wrangle your benefits program into shape and make sure it's firing on all cylinders, look no further than your CEBA support team leader! They're ready to take on any challenge and help you navigate the sometimes murky waters of employee benefits with ease.
Benefit Counselors
Meet your employee benefits wizard! This certified and highly trained expert is here to educate and enroll your team on all the company benefit offerings, as well as a whole bunch of other cool benefits on the market today.
They're the go-to person for all things benefits-related, and they're available to your employees throughout the year for any claim support or questions they may have. Plus, they're just plain awesome to have around.
But that's not all! Many of our clients also rely on our Benefit Counselors for new employee benefit onboarding. They're pros at getting your new hires up to speed on everything they need to know about your benefits program, so you can focus on what you do best - running your business.
So whether you need help with enrollment, education, claim support, or onboarding, our Benefit Counselors have got you covered. They're the secret weapon in your benefits arsenal, and they're ready to help you take your benefits program to the next level.
Administrative Coordinators
Say hello to your back-office superhero! This logistics specialist is the glue that holds everything together when it comes to your benefits program.
They're the ones responsible for building your benefits enrollment platform from the ground up, making sure everything is running smoothly and that your employees are getting the benefits they need. Plus, they're always on top of updating deductions and ensuring that your invoices are in tip-top shape.
But that's not all - this vital role is also there to assist with any and all invoicing issues, no matter how big or small. They're the ultimate problem-solvers, always ready to tackle any challenge that comes their way.
So if you ever find yourself scratching your head over benefit deductions or invoice discrepancies, don't worry - your back-office logistics specialist has got your back. They're the unsung hero of your benefits program, and they're ready to help you keep everything running smoothly so you can focus on what you do best.
